“Chandler was very helpful to me personally once i wanted to cable funds from my share savings because https://trust-loan.com/title-loans-mt/ the earnest money so that as closure charges for my personal the latest condominium in early and later-July this year. Their service to me (a complete stranger!) is exemplary. “
“My partner and i has just moved to Arlington to own performs and you can we had been really excited to get a house in your neighborhood. We found out immediately how aggressive the true property sector will be here, but i performed pick a home and you may our company is thrilled when the render is acknowledged. Fundamentally, we had been in a position to save many in the act. Your own team from the DOCFCU, specifically, Edmund, Octavia and you can Tomika, produced a big difference for us to realize our dream of home ownership inside our the newest town, and may indeed be noted for its selflessness and you may heading more than and you can past for a couple of the newest users. Our company is eternally grateful in it and will be people to have life consequently.”
“Sophisticated customer support in my own car finance feel. Briana provided me with punctual call-back within this 30 minutes away from myself getting in touch with their away from a question regarding the my mortgage and car to buy experience. We totaled my prior automobile and that i was writing on much but she made the entire ordeal you to definitely on the ideas. We observed their place of the various other associate away from exploit since the I happened to be raving on the Navy Government and you can she said perhaps you have heard about DOCFCU. I considered over it and you will made a decision to bring a go regarding it and you can I am happy Used to do. Once the Briana made me feel like I found myself the sole customers together fast answers.”
“You will find a knowledgeable connection with my personal borrowing union! After all very, who can claim that regarding a monetary institute?! Historically, DOCFCU staff and you can services agents have got all seen myself using installing credit, finding your way through first time homeownership, promoting my personal house and you can household members drama just after crisis-courtesy good times and hard 12 months. I am constantly confronted by patience, professionalism, and you will kindness-everytime. Anytime. ), each step of your own method it has been the caliber of brilliance that’s modeled. I must say i delight in becoming an associate and only extremely wished to express my personal gratitude and you can really love. I commonly end my calls having “Love my personal Credit Union”. It’s the best method I am able to contemplate to share with you my personal respectful appreciation.”
In 2010 I took advantage of your own very affordable car finance offer of five 12 months 1
“I’ve been a great DOCFCU associate for many years. 89%. New dealer in which I purchased the vehicle screwed-up for the organizing for my personal registration and you will titling within the Maryland. Orise managed the borrowed funds and you can shown unique cocern and you can persistence in finalizing the loan. I do not trust particularly unique customization will have actually ever happened during the a bank. Orise is a different and you will wonderful asset in order to DOCFCU and all of the professionals.”
About customer care personnel which respond to the latest phone calls, for the teams regarding the physical houses, towards online services and you may staff, on financing (hello Tamica) and you will home loan staff (good morning Cecelia!
“I’ve been a member for a long time and you can recently refinanced my mortgage having DOCFCU. There are a few feamales in the borrowed funds office you to definitely made me enormously and you can remaining me cutting-edge every step of one’s ways. There had been some frustrating circumstances in the act (that was asked) and i also got particular tech difficulties, back at my prevent, for the entry some of the needed paperwork. Cecilia took the full time to visit above and beyond to simply help myself having the individuals situations. Both ladies (Cecilia and you may Cindy) are perfect possessions with the team. Its determination and you can customer support are stellar, and i also wouldn’t hesitate to explore DOCFCU getting my personal future economic needs.”